Ticket

Project	RCM Ultimate
Summary	Lost of all licence numbers
Sequence	4292
Classification	Bug
Priority	Medium
Status	Done
Kickoff date	Sep 30, 2026
Maturity date	Sep 30, 2026
Responsible
Version	2.5.7.2885
Expense	0
Description	I'm getting back to you regarding the loss of license numbers on your program. From my PC, as well as those in Mâcon and Montceau-les-Mines, we're all having the same issue with lost licenses. None of them show up in the software. Montceau hasn't updated the FFVRC licenses, and the problem is already there. I'm letting you know again so you can take a closer look at this issue. If needed, I can check with other clubs. I'm available if necessary.

Timestamp	Who	Comment
Sep 30, 2026 2:18:13 PM	Felix Romer	I did have a look at the issue and fact I could find a bug. If the federation data is imported, RCM is automatically syncing the visible persons within the person administration (in your case the 15'000 records) against the federation data which is imported. And at the end, the following function is called, which is clearing the license number of all person which have not been updated (this has to be like this, as those persons should not have a license set). The problem now was, that the first condition check "Item.SyncKey = 0" was always "true" for all records, as the SyncKey was not set on those records, which have been updated with the federation data. This caused again the problem, that the license value of all person where the country is "FRA" (for France) has been reseted. As workaround, you can do the following to get the licenses back: Open the Association data administration and click on the button "Reconciliation of master data". Then you should see such a dialog - here click on the button "Yes (all)" (you could of course only press on yes, but then you would need to do this around 6000 times - what is probably boring smile) If the reconciliation is finished, then you should have the license number back within the person administration - of course only on those persons which have a FFVRC license.

Timestamp	Who	Modification
Sep 30, 2026 1:33:53 PM		Ticket created
Sep 30, 2026 1:39:49 PM	Felix Romer	Field: Status Old value: Opened New value : Running
Sep 30, 2026 2:18:31 PM	Felix Romer	Field: Version Old value: 2.5.7 New value : 2.5.7.2885
Sep 30, 2026 6:20:57 PM	Felix Romer	Field: Status Old value: Running New value : Done

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